Error message from purchase order workflow: Stopped (error): The items are Purchased, Received or Registered. Quantity ordered cannot be reduced because there are not enough open inventory transactions with the ordered status from item 890226 and lot id DEN-0007471828


Solved on DevOps 8149


Steps from Fellowmind to solve:


  1. 'Recall' workflow (Recall function works for the user who submitted PO (or system administrators)).
  2. Wait 0-60 seconds for PO status to be in 'Draft'.
  3. Go to menu/module "Correct purchase order lines manually".
  4. Select line that needs to be fixed and then click 'Reset modified' under 'Purchase order'>'Change management' in the action pane (picture 1).
  5. Select line that needs to be fixed and then click 'Recalculate' drop down in the action pane and then 'Recalculate status' (picture 2).
  6. Run 'Purchase order distribution reset'.
  7. Submit PO to workflow (wait for status 'Approved').
  8. Confirm purchase order.
  9. 'Product receipt' registered quantity 
  10. Request change
  11. Cancel deliver reminder. 
  12. Submit to workflow 
  13. Confirm purchase order.